Privacy Policy

IKHLAS HOME CARE LLC (“we,” “us,” or “our”) owns and operates the IKHLAS HOME CARE website. We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with applicable U.S. laws, including but not limited to the California Consumer Privacy Act (CCPA) and the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.

Information We Collect

When you visit the IKHLAS HOME CARE website, we may collect the following types of information:

a. Information You Provide to Us

We collect personal information when you voluntarily provide it through forms, inquiries, or service requests. This may include:

• Full Name

• Email Address

• Phone Number

b. Automatically Collected Information

When you browse our website, we may collect certain non-personal information automatically, including:

• Device Information (browser type, IP address, operating system)

• Website Usage Data (pages visited, time spent on the site, referring websites)

• Cookies and Tracking Technologies (to enhance user experience and site functionality)

How We Use Your Information

We use the personal information we collect to:

• Provide and manage our services (including scheduling home care assessments and responding to inquiries).

• Communicate with you (via email, phone, or SMS for service updates, confirmations, and customer support).

• Send SMS notifications (only if you opt in) regarding appointment reminders, service updates, and promotional offers.

• Improve our website (analyzing site traffic and visitor interactions).

• Comply with legal requirements (where applicable).

SMS Opt-In Information

IKHLAS HOME CARE collects opt-in information for SMS communications solely for the purpose of sending service-related notifications, reminders, and promotional offers. We do not share, sell, rent, or disclose your opt-in phone number or any SMS-related information to third parties.

You may opt out of SMS communications at any time by replying STOP to any message or contacting us at contact@ikhlashomecare.com.

Data Security & Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include:

• Secure servers and encryption for data storage and transmission.

• Access restrictions to limit personal data access to authorized personnel only.

• Regular security audits and updates to ensure compliance with best practices.

While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We encourage users to take their own precautions when sharing sensitive information online.

No Third-Party Sharing

IKHLAS HOME CARE does not sell, rent, trade, or share your personal information with third parties for marketing or advertising purposes. Your information is used solely for internal business operations and to provide the services you request.

However, we may disclose your information:

• If required by law (such as in response to a subpoena or legal request).

• To protect the safety and security of our clients, employees, or the public.

Your Rights & Choices

As a U.S. resident, you have the right to:

• Access and review your personal data that we collect.

• Request corrections or updates to your personal information.

• Opt out of marketing communications at any time.

• Request the deletion of your data, subject to applicable legal or business retention requirements.

To exercise these rights, please contact us at contact@ikhlashomecare.com.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and website performance. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Links to Third-Party Websites

Our website may contain links to external websites not controlled by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

Contact Information

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us:

📧 Email: contact@ikhlashomecare.com

📍Mailing Address: 2327 Spy Run Ave Fort Wayne, IN 46805

We are committed to protecting your privacy and ensuring a secure and transparent experience with IKHLAS HOME CARE.